Privacy Policy

This Privacy Policy explains how New Pools Cypress, a service of Poseidon Pools Houston ("New Pools Cypress," "we," "us" or "our"), handles personal information collected through newpoolscypress.com (the "Site") and when you contact us by phone, email or text message. By using the Site or submitting your information, you agree to the practices described below.

1. Who We Are

New Pools Cypress provides custom pool construction and pool maintenance in Cypress, Texas. It is operated by Poseidon Pools Houston, 959 Glenn Street, Houston, TX 77088. You can reach us at (281) 779-0927 or info@newpoolscypress.com.

2. Information We Collect

Information you give us

When you request a quote, schedule a consultation or service, or contact us, we collect the information you choose to share. This may include:

• Your name, phone number and email address
• Your property address or ZIP code
• The service you're interested in and details about your pool or project
• Anything else you include in a form, call, text or email

Information collected automatically

When you visit the Site, we and our service providers automatically collect some information through cookies and similar technologies. This includes your IP address, browser and device type, approximate location (city or region), the pages you view, how long you stay and the website that referred you. We use Google Analytics, through Google Site Kit, to understand how visitors use the Site.

3. How We Use Your Information

• To respond to your questions, prepare quotes and schedule consultations and service visits
• To provide, manage and follow up on the pool construction and maintenance services you request
• To send appointment reminders, project updates and other messages related to your request
• To send occasional promotional messages if you have agreed to receive them
• To understand how the Site is used and improve our website and services
• To protect the security of the Site and meet our legal obligations

4. Text Messages (SMS)

If you give us your mobile number and agree to receive text messages, we may text you about your quote, appointments and services. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. You don't have to agree to receive texts to buy any service.

We will not share mobile information with third parties or affiliates for marketing or promotional purposes. We will not share text messaging opt-in data or consent with any third parties, except with service providers that help us deliver the messages.

5. How We Share Your Information

We do not sell your personal information. We share it only as described below:

• Poseidon Pools Houston, which operates New Pools Cypress and performs the work you request.
• Service providers that help us run our business. These include our website host, our customer management and messaging platform (HighLevel / LeadConnector, which powers our quote forms) and Google Analytics. They may use your information only to provide services to us.
• Legal and safety reasons, when the law requires it or to protect the rights, property or safety of our company, our customers or others.
• Business transfers, such as a merger, sale or transfer of our business.

6. Cookies and Analytics

Cookies are small files stored on your device. The Site uses cookies it needs to work, plus analytics cookies from Google Analytics that help us measure traffic and usage. You can block or delete cookies in your browser settings. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Blocking cookies may affect how parts of the Site work.

7. Third-Party Content and Links

The Site includes embedded content, such as our quote forms from LeadConnector and photos hosted on poseidonpoolshouston.com, and links to other websites. These third parties may collect information about how you interact with their content, under their own privacy policies. We are not responsible for the privacy practices of other websites.

8. How Long We Keep Information

We keep personal information for as long as we need it to respond to your request, provide services, maintain business and tax records, resolve disputes and meet legal requirements. When we no longer need it, we delete it or make it anonymous.

9. How We Protect Information

We use reasonable administrative, technical and physical safeguards to protect personal information, including encrypted (HTTPS) connections to the Site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your Choices and Rights

You can contact us at any time to ask to see, correct or delete the personal information we hold about you, or to stop receiving marketing emails or texts. Depending on where you live, including under Texas law, you may have more privacy rights. We will respond to verified requests as the law requires, and we will not discriminate against you for using your rights.

11. Children's Privacy

The Site is meant for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We'll post the updated version on this page with a new effective date.